Professional mistakes happen. How you recover defines whether your reputation strengthens or crumbles.
<h2>Everyone Makes Mistakes</h2><p>Damaged hair. Service that didn't meet expectations. Booking errors. Even great professionals have bad days.</p><h2>The Recovery Process</h2><ol><li>Acknowledge the mistake immediately</li><li>Take full responsibility (no excuses)</li><li>Fix it at your expense</li><li>Implement changes to prevent recurrence</li><li>Follow up to ensure satisfaction</li></ol><h3>What This Demonstrates</h3><p>Professionalism, accountability, problem-solving, integrity—all reputation builders.</p>